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Home  »  Consumer Reviews  »  OTHER  »  Beware of hidden charges and fees.. They should be fined!
Beware of hidden charges and fees.. They should be fined!
Mar 25, 2008
EMC Mortgage complaint by Chueca08
EMC added an escrow account on to my loan. They claim because of lapse of insurance for 4 weeks. I called and their representatives they could not give me a thorough explanation. When I investigated further I found out that EMC received a copy of proof of my home owner's insurance.They still added this bogus insurance account. Their customer service reps are not credible, they transfered me several times until their voice response hung up on me. I am still trying to get reimbursed for over 600.00 worth of insurance fees. BEWARE, don't deal with them and avoid calling customer service you will only be given the run around. I hope you have better luck than I did.

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1. Written by Terry, on 27-03-2008 17:07

From the information I have read EMC is just a servicing company that services loans for investors and doesn't write loans.

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